If you’re unable to complete web check-in, don’t worry. This is common and usually does not affect your ability to travel.
Many airlines restrict online check-in for specific booking types or conditions.
Why is web check-in sometimes unavailable?
Web check-in may not be available if:
Your booking is a Group Fare
The airline requires manual verification
Special services are added (meal, wheelchair, infant, etc.)
The flight is international and document verification is required
The airline’s website or app is temporarily unavailable
In such cases, online check-in may open later or remain unavailable.
When does web check-in usually open?
For most airlines:
Web check-in opens 24–48 hours before departure
For Group Fare bookings, web check-in may open after 9:00 PM on the day before departure
Exact timings vary by airline.
What should I do if web check-in is still not available?
If web check-in is unavailable:
You can check in directly at the airport
Carry your ticket and valid ID
Reach the airport early (recommended 2–3 hours before departure)
Airline staff will complete the check-in at the counter.
Does web check-in being unavailable mean my ticket is not confirmed?
No.
If your booking is confirmed, your ticket is valid even if web check-in is not available.
Web check-in restrictions do not mean your ticket is cancelled or invalid.
Special note for Group Fare bookings
For Group Fare tickets:
Web check-in may open later than usual
Passenger names may reflect closer to departure
Airport check-in is always available
This is normal and handled by the airline.
When should I contact support?
You usually do not need to contact support if web check-in is unavailable.
Please contact support only if:
Your booking status is not confirmed, or
You are unable to check in at the airport, or
Your travel is within 24 hours and you see an error related to ticket status
Please share your Booking ID when raising a request.
Before contacting support
Most web check-in issues are resolved by checking in at the airport.
Reviewing the information above is usually the fastest way to get clarity.
Comments
5 comments
This is my booking ID 1743580 I have not receive my tickets still I have book it yesterday can u please help me
Gaurav this side
My booking id 1923627
My booking ID is 1945908 and my flight is within an hour i didnot complete my web check in and boarding pass, kindly please help me or else I loose my flight
My bar code not mention in my ticket
hi i selected the seat for web checkin, wthe amount is paid howsever the ticket isny showing it.
please help
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